Occidental at Xcaret Destination -

Special check-in instructions
Front desk staff will greet guests on arrival.

Know Before You Go

• Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.
• On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Property Location
When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be on the beach, a 4-minute drive from Xplor Theme Park and 10 minutes from Xcaret Eco Theme Park. This 4-star property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.4 km) from Playa del Carmen Main Beach.

Rooms
Make yourself at home in one of the 765 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Le buffet, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Rec, Spa, Premium Amenities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 2 meeting rooms available for events. Free self parking is available onsite.