El Dorado Maroma, Gourmet by Karisma

Special check-in instructions
Front desk staff will greet guests on arrival.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.
• This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Location
With a stay at El Dorado Maroma, Gourmet All Inclusive by Karisma in Playa del Carmen, you'll be by the ocean, within a 15-minute drive of Maroma Beach and El Manglar Golf Course. This 4.5-star property is 8.8 mi (14.1 km) from Quinta Avenida and 10.5 mi (17 km) from Mamitas Beach Club.

Rooms
Make yourself at home in one of the 98 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at MIO, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.